Overview
The e-GOS Question and Answer (Q&A) Guide is a tool used to provide guidance on submitting and answering questions.
This sample is for informational purposes only. Modification is required before use.
Last updated: September 21, 2023
Frequently Asked Questions
Do all contract holders see the questions that other contract holders ask, or the answers that I submit?
Yes. All eligible contract holders see the questions and answers once they are released by the government. Any question(s) not answered by the government are not viewable by the contract holders.
How does the Question and Answer process work in e-GOS?
e-GOS has a built-in workflow for answering questions, and both customers and contractors are encouraged to use it. Any eligible CIO-SP3, CIO-SP3 Small Business, and CIO-CS contract holder can submit a question on the solicitation by navigating to the solicitation-specific Q&A page and uploading questions as long as the Purchasing Official has specified a period for Questions and Answers. When the first question is submitted, the government customer will receive an e-mail notification. The government customer has the option of answering questions periodically throughout the Q&A period, or waiting until the Q&A deadline, at which time they receive another email notification. To view answers to questions, the contract holder simply navigates to the Documents tab and views the latest Q&A.pdf file. Each time the government customer releases a new set of answers, an email notification is sent to the contract holders. Once the Q&A deadline passes, questions can no longer be submitted. The government customer also has the choice of manually creating a question and answer document by creating an amendment to the RFP, attaching the Q&A file and releasing the amendment.