Robotics Process Automation

What do you do when your company receives thousands of questions and comments and you need to quickly address all of them? You work with a NITAAC Contract Holder that can develop an IT solution to automatically respond to user questions and comments through an accurate, interactive chatbot experience.

As OMB has encouraged federal agencies to move to a shared services model for mission-support services, not just back-office services, many agency leaders are exploring opportunities to develop their existing assets into a shared service that they can offer to other agencies. The challenge is that there are few substantive resources available that help agencies navigate the complex shared services landscape.